Strategies for Training on New Technology

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution resolves for your organization. To help you instill the correct mindset in your employees regarding technology, here are some training tips!

Explain the Value of the Solution

Before breaching the topic of new technology with your staff, it helps to have a bit of context for what issues the solution is actually solving. If your employees understand the value of the solution you are implementing, as well as how it makes their lives easier, they will be more receptive to the solution and more likely to buy into it.

Offer Training Sessions on a Regular Basis

Once employees understand why you are implementing your new solution, they might be ready and willing to learn how to use it. These training sessions should be offered regularly for any employees who want to learn more about the technology and how to use it as effectively as possible for their particular roles. Training does not have to be a one-and-done thing, either; you can cover specific topics, accept recommendations from employees so you are teaching them what they want to know, and reinforce training on a regular basis for those who need a refresher. Training is best done in multiple different ways to accommodate different types of learners.

Use the Solution Yourself and Set an Example

Your employees will only use a tool that you yourself find some value in, so one of the best ways you can make any technology deployment successful is to show them what it looks like in action. Take some time before making the solution readily available for your team to learn the ins and outs of it yourself. This gives you the ability to answer questions about how it might be used, what some of the great features of it are, and what they might be able to expect from using it. Your staff will appreciate knowing that you have done your research and are committed to getting the most out of the technology solution, and leading by example is a great way to make them see this.

Of course, any new technology deployment will come with its fair share of challenges and roadblocks—t just takes a bit of time and effort to overcome them. Thankfully, you don’t have to do this alone!

Let Us Help!

Implementing new technology can be a hassle in and of itself, so don’t let your employees’ reticence to utilize it become a barrier to implementation. MSPNetworks can help your employees understand how best to use their new technology, and we can even offer training sessions to provide them with the support they need to succeed. To learn more, give us a call at (516) 403-9001.