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MSPNetworks has been serving the Farmingdale area since 2010, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Tell Your IT is Performing as Expected

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One of the most important considerations that a business that relies on technology needs to make is how efficiently its technology works. Let’s discuss some ways to measure this benchmark and ensure that it is optimized to meet your business needs.

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3 Success Metrics for Your Business Technology

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Your business’ data holds incredible potential for helping you improve operations, but only when it is leveraged properly. To this end, you have to identify specific metrics that you are working toward and establish how these metrics are helping you make strides forward. IT offers plenty of metrics to help you make better decisions about operational efficiency.

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Digital Data is Amazing, Part 1

Do you ever think about how incredible technology is? In a world where it’s easy to take advantage of technology and devices that were practically inconceivable just a few short decades ago, it’s really amazing to just look at how far we’ve come, and how something so small can fit so much information.


Breaking Down What Data Actually Is

Let’s go back to before there were modern computers and smartphones. The prominent form of data storage throughout the centuries has been the book.

A typical novel has somewhere between 60,000 and 110,000 words (unless you are reading something by Brandon Sanderson—his novels tend to be three or four times that). 

How much data is that though? If you want to parse this down into smaller numbers, we can look at one of the most common forms of bite-sized information on the planet, the text message.

A text message has a maximum length of 160 characters. You can usually squeeze 1-3 sentences into that on average. Characters in the English language are 7-bits. A bit is represented by a 1 or a 0. The letter “A” is translated to 01000001, and “B” is 01000010. We’ll get back to this shortly.

A text message can contain a maximum of 160 characters, or 1120 bits (1120 ones and zeroes). There are 8 bits in a byte, which means a text message is 140 bytes.

There are 1,000,000 bytes in 1 Megabyte. Figure that the average word is around five characters, so a novel could have somewhere between 300,000 and 550,000 characters

Take 550,000 characters and multiply that by 7 (the number of bits in a character) and then divide the result by 8 (the number of bits in a byte) and you’ll get 481,250 bytes, or 0.48125 Megabytes.

That means a book on the larger side of things is technically around half a Megabyte of information. Once you add some of the hidden meta information, the cover, and some other data, a typical ebook sits around 1 Megabyte. If there are illustrations or images, then there is a lot more to calculate, so we’ll just assume that we are dealing with text for this thought experiment. 

How Much Data Does a Library Hold?

Many books are much larger than the average novel, considering that there are textbooks, encyclopedias, dictionaries, massive reference books, and a lot of other larger format texts out there. Plus, it’s easier to work with round numbers, so let’s just assume that on average, a book rounds out to about 1 Megabyte.

A typical library tends to hold somewhere between 5,000 and 500,000 books. The world’s biggest libraries tend to put their book counts in the millions. The US Library of Congress holds more than 51 million books, and 75 million manuscripts, plus millions and millions of other items.

Let’s assume those 51 million books are all text. How much data would that actually be?

51 million Megabytes is 51 thousand Gigabytes, which translates to 51 Terabytes. It’s pretty common to buy 1 or 2 Terabyte drives for a home PC, so if you were conservative about your data, you could easily fit the entire Library of Congress book library in a pretty small office with 25 or so computers. Of course, you could just put multiple 2 TB drives into your workstations and store the entire Library of Congress on fewer machines too, or build a media server with an array of high-capacity drives… you get the idea.

We’re not quite to the point where a mobile device can hold that much information, but we’re getting there.

Keep in mind, this is just assuming we are taking the text. If instead, you wanted to scan every single page as a grey-scale image, you would be looking at an average size of around 8 Megabytes per book, so it would take about 408 Terabytes to store the Library of Congress. At that point, you’d be looking at a large rack-mounted device or a very small section of a data center.

How Much Data Does Your Organization Produce?

We’re going to make this a two-part blog since there is still a lot more to talk about! Next time, we’ll break down how much data human beings have ever produced, how much data you can fit into the palm of your hand, and more! Be sure to subscribe and bookmark our blog and keep coming back for more!

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Digital Data is Amazing, Part 2

Last time, we broke down how much data is stored in a typical book, and how much data every book in the Library of Congress contains. This time, let’s really show you what that data consists of, and some other really neat comparisons to put things into perspective. Buckle up!


A Piece of Data is a Bit, but What Is a Bit, Really?

Last time, we mentioned that data is composed of ones and zeroes, called bits. There are 7 bits in an English character, and 8 bits in a byte. Why do we break down bits by simple ones and zeroes? 

Throughout most of the last 70 years, and technically even before that, we’ve stored digital information in a very simple, easy-to-comprehend way. Imagine a row of 7 lights. Any single light can either be lit up, or dark. There is no in-between. A one, or a zero. Depending on which lights are lit and which lights are dark, gives you a different character. It could be a number, it could be a letter, or it could be a symbol. Now multiply that row of 7 lights thousands, or millions, or billions of times, and you’ll have a massive array of lights that can convey large quantities of data.

For the last 70 years, most of our data storage has used this concept, mostly by using magnets.

Inside the traditional mechanical hard drive are multiple spinning platters. To the common eye, they look sort of like CDs stacked on top of each other. They spin incredibly fast, usually at 72,000 RPM. On these platters are billions of tiny little magnets. There’s a little arm that floats just over top of the platter as it spins, and it reads and manipulates the magnets as you read and write data to the drive. 

The sensitivity of this device is absolutely incredible. Imagine taking a single human eyelash, and holding it in the palm of your hand. Your hand wouldn’t even recognize its weight, right? If we were to cut that eyelash into 100 little pieces, and place one of those pieces on the arm of a hard drive, it would dramatically bend it. This arm is designed to detect forces billions of times smaller than that.

Kinda makes you realize the importance of data backup, right?

This miraculous little marvel of engineering has been the cornerstone of data storage in every single computer over the last several decades.

More recently, modern computers have started using Solid State Drives (SSDs) which store data as an electrical charge in tiny little transistors. These drives don’t rely on mechanical movement or magnets, which is much better for mobile devices as it uses less electricity and can survive being jostled around much more in your pocket compared to a mechanical drive.

Either way, these devices contain billions or trillions of pieces of information.

How Much Data Can I Hold in My Hand?

Last time, we came up with the amount of data of all of the books in the U.S. Library of Congress. It was about 51 Terabytes based on our estimates. We said that, right now, you can’t really hold that much data in a mobile device. You could, however, hold that much data in the palm of your hand. 

Take a look at the image above for this blog post. That’s a Micro SD card. Many digital cameras, smartphones, and other mobile devices use them to store data. At the time of writing this blog, you can purchase a Micro SD card that stores 1 Terabyte of information in a form factor that is about the size of your own thumbnail. 1 Terabyte could hold just under a 50th of the entire Library of Congress.

One of these tiny little cards can hold about a million books.

Dozens of these little Micro SD cards can fit into the palm of your hand—you could easily keep hundreds of them in your pockets. 

If you weren’t the reading type, you could use your 1 Terabyte Micro SD card to hold:

  • 200,000 songs
  • 250 full-length movies in full HD
  • 6.5 million pages of PDF documents
  • 250,000 photos taken with a 12 megapixel camera
  • Essentially every video game from the 80s and 90s.
  • Or you could store 10,000 copies of Windows 95 and Microsoft Office 95.

How Much Data Has Humanity Produced?

As of the end of 2020, the entire digital footprint of all of humanity is 44 zettabytes. That would require 44 billion of those 1 TB Micro SD cards. By the end of this year, that number will have doubled. By 2025, it’s estimated that our digital footprint will be higher than 200 zettabytes.

We produce a massive amount of data. With more than 62 percent of the world population on social media, and 300 billion emails sent every day, information is constantly being moved around. 

Every single minute, 500 hours of video are uploaded to YouTube. That equates to approximately one of those 1 TB Micro SD cards every minute.

Data is Critical To Your Business

Every day, your business generates data. Your staff sends and receives emails, produces documents, updates and stores customer information, and so much more. That data is fundamental to keeping your business operating smoothly.

That’s why data backup is so important. It’s so easy to lose all of your data. Ensuring that your data is properly backed up will ensure that you can continue operations in the event of a mistake, hardware failure, or major disaster.

If you want to discuss properly backing up your organization’s data, give us a call at (516) 403-9001.

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What Exactly is Personally Identifiable Information?

It’s incredibly important to keep your personally identifiable information secure, but what exactly constitutes PII? Today we offer a definition and suggestions or strategies to help you keep your PII safe.


The Definition of PII Depends on Who You Ask

If you want to protect PII to the best of your ability, you first need to understand what it is, but the answer to this question is not exactly clear-cut.

The United States identifies a couple-dozen identifiers in its legislation, but other countries have different ideas for what is considered PII. The European Union, Brazil, China, and even various US states like California and Virginia have different ideas of what makes for PII. The General Data Protection Regulation (GDPR) sees race, political opinion or affiliation, religion, and sexual orientation as PII, but the California Consumer Privacy Act does not.

With so many different factors and variables in place, it’s hard to define PII, which in turn makes it hard to protect it. Five US states want to hold companies more accountable for failing to protect PII, and regulators are in the same boat. For example, Morgan Stanley Smith Barney failed to properly dispose of consumers’ PII on servers and drives that they wanted to sell following a big move, resulting in a $35 million fine.

Avoiding Fines for PII Security

The first and foremost thing you need to account for is the PII as it is outlined for your industry. Take this information into consideration right from the start so there is no room for error or confusion. Implement it into your data handling and sharing practices immediately to ensure compliance.

Furthermore, you’ll have to test your protections to make sure that you are keeping your data as safe as possible. Be sure that the data, even if stolen, cannot be used to identify the individual.

To top it all off, implement solutions designed to protect your data on all levels, including encryption, identity and access management, and role-based permissions.

MSPNetworks can help to make sure that your business is protecting its personally identifiable information. All you have to do to get started is call us at (516) 403-9001.

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The Blockchain is a Fascinating Technology with a Lot of Potential

The blockchain has had a single purpose since it was first developed back in 1991, and that has simply been as a secure means of storing data. Its method of doing so is fascinating, so let’s examine the concept and all that it now allows us to do.


To begin, let’s review how it is that the blockchain works.

How Does the Blockchain Work?

The big selling point behind the blockchain comes in its immutability…the fact that it is structured in such a way that the information it stores effectively cannot be changed without that change being recorded and reflected. The blockchain is really just a ledger system that is accessible by numerous parties. All transactions are gathered and compiled into records—the blocks of the blockchain—that are verified across the entire chain.

So, each time a transaction is submitted, the peer-to-peer network of computers that form the blockchain all individually validate the transaction. This transaction is then added to many others to form a block, this block being permanently added to the chain.

This is where the blockchain gets its security. Hacking the blockchain isn’t a matter of hacking one computer… it’s a matter of hacking dozens, or even hundreds or thousands, all at the same time. Hence, why the blockchain is seen as so secure.

Nowadays, the Blockchain is Most Known for NFTs and Cryptocurrencies

These are just two of the many potential applications of blockchain technology, with the promise of more to come in the future. For example:

  • If properly encrypted, health information can be securely shared between different providers without its privacy being undermined, with a complete record of changes and updates.
  • Financial services could benefit from the blockchain, in terms of transparency and significantly reduced transaction costs.
  • Incorporating blockchain into mobile voting applications could help to improve voting in terms of accessibility and trust.
  • By using the blockchain, food could be more effectively tracked through its distribution systems from its origins, catching contaminants and other health threats.

What Else Might the Blockchain Enable?

Through the immutability that the blockchain relies on, there are a great number of potential uses for the technology—with new ones becoming clear as time passes. There’s really no telling what we might apply the blockchain to in the future.

To find out what’s possible for your business through today’s technology, give MSPNetworks a call at (516) 403-9001 today.

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3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

Artificial intelligence has taken the world by storm, and the advent of emerging technologies has many small businesses thinking about how they can utilize it to cut costs, improve operations, and eliminate unnecessary or repetitive tasks. Let’s take a look at three ways your business can leverage artificial intelligence to the best of its ability.


We should first start by outlining what we mean by “artificial intelligence.” In the business environment, AI and, on a more broad scale, machine learning, is when automated technology performs tasks normally accomplished by human workers with an emphasis on taking data and applying it to specific scenarios in which it can learn or identify trends. It is expected that the AI industry will exceed $390 billion by the year 2025, so it’s safe to say that this technology is not going anywhere. Your business has much to gain by thinking about how it might apply it in the near future.

Here are just a couple of ideas for how you might be able to use AI for your business.

Streamline Certain Tasks and Operations

Businesses often have a lot on their plate. Between managing resources and maintaining operations, it can often feel like an overwhelming balancing act where spending too much time on one thing leads to not spending enough on another. Some tasks require more time and focus than others by virtue of how complex and thorough the work must be, such as vetting new hires or assisting customers in need.

Consider some of the more lengthy or time-consuming tasks out there. Most businesses need to search for top-tier talent to keep themselves competitive, which means sifting through mounds of resumes, cover letters, and other documents for job applications for qualified candidates. This process can be automated through the use of artificial intelligence. Another aspect that can be automated and improved through the use of AI is customer support. Customers often ask the same questions, and if AI systems can learn from and build their foundation of knowledge based on interactions with consumers or clients, they can provide your organization’s employees with more time to focus on innovative new ideas and workflows.

Improve Data-Driven Analytics

All businesses collect data in some way, shape, or form, but the way that this data is used will vary by industry. In fact, some organizations don’t fully utilize the data available to them; either they collect the data and don’t know what to do with it, or they collect the data and don’t have the tools to adequately act with it. Either way, AI gives businesses the opportunity to make full use of this important asset.

AI allows your organization to use any data it collects to its advantage through predictive modeling. By extrapolating data for trends, AI is able to take its best guess at what the future could hold for your business. Through the use of AI, organizations can leverage available data to make educated decisions about their futures; this ensures that the organization can move forward in an informed way that is both in line with its business model and progress-driven.

Cut Costs and Increase Efficiency

We have all heard the horror stories related to AI and how it is stealing jobs away from qualified human beings, but this is the wrong mindset to approach this technology with. While it might be concerning to laborers in unskilled industries, the truth of the matter is that most workers can stand to benefit from AI to a certain extent. Let’s reframe this perspective; instead of saying “AI is going to steal my job,” you can instead say “AI will make my job easier.” Suddenly, the prospect of implementing an automated system is not so scary.

When looked at through this lens, it’s easy to see the value that AI presents and the opportunities it poses for not just simple tasks, but more complex ones as well. Even if AI cannot fully automate more complex tasks, the fact alone that it can help make certain aspects of them easier to manage should be reason enough for celebration, as any technology that can make running your business and managing your workload easier should be given full consideration. And you know what they say… less time wasted means more profit!

Now that you know about some of the ways that businesses can use AI to their advantage, the only question remaining is this: how are YOU going to leverage artificial intelligence? What ideas do you have for this exciting technology? Be sure to let us know in the comments below.

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