MSPNetworks Blog

Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.

Why Utilize Proactive Maintenance?

Let’s say that your organization is one of the former businesses who isn’t proactive with their IT maintenance initiatives and only performs it every so often. You’re plugging along and making great progress on some projects while keeping operations moving forward without incident. All of a sudden, your computer crashes, or worse. Maybe you suffer from hardware failure on the server side of things, or a hacking attack renders your infrastructure vulnerable. In either case, you find yourself taking a reactive stance to the issue at hand.

Now let’s consider the opposite side of things. If you are proactive in your IT maintenance, you could have identified the telltale signs of failure before they happen. In the case of a hacking attack, adequately protecting your organization ahead of time could have prevented the attack in the first place. This is why it is critical to take advantage of proactive IT; you can always respond to issues, but preventing them entirely has a greater value in reduced downtime and costs accrued.

Greater Flexibility

With remote maintenance, you don’t need to have the technician come to your office to perform maintenance. Sure, some tasks might require a physical on-site presence, but the majority of issues that your network or solutions might face can be resolved without an on-site visit. This allows you to get the help when it’s needed rather than waiting around for when it is convenient for the technician to get to your office. Furthermore, patches and security updates can be applied as they are made available, meaning that they can essentially be deployed at any time.

Faster Response Time

That being said, remote maintenance is something that can be performed in that moment if it’s something that is absolutely necessary. If you are experiencing problems with your technology that prevent you from getting value out of it, technicians can remote into your systems and resolve the issue. It’s a great way to cut out downtime, which is one of the many business killers out there that can have lasting ramifications long after it fades.

Fewer Associated Costs

When you require an on-site visit, you are generally paying multiple bills, so to speak. You are paying for the technician’s travel time to and from your office. You are paying for the downtime that the problem is causing for your business. You are paying for your staff to sit around and twiddle their thumbs while you figure out how to sort out the issue. Wouldn’t it be easier to just have the technician resolve the problem without that on-site visit? We think so.

Get Started with Remote Maintenance

When you work with MSPNetworks for your remote technology maintenance needs, you are taking the first step toward securing your organization’s long-term future. We can work with your business to provide sustainable and proactive maintenance that prolongs the health of your IT infrastructure. To learn more, give us a call at (516) 403-9001.

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.

In a post-pandemic world, Gartner predicts that worldwide IT spending will increase by 9% in 2021, reaching its peak at around $4.2 trillion. This is significant, and it should be indicative that organizations are starting to move away from the old way of doing things in favor of new solutions. While organizations may have struggled throughout the pandemic just to keep operations going, they now seem to be more receptive to spending more on IT and pushing ever onward.

Where does your business lie on this spectrum? Have you worked past the operational challenges of the pandemic? Are you in a place where you feel comfortable enough to start optimizing and innovating? Working with a managed IT provider is a great decision no matter where your business currently lies. Here are some ways that we can help businesses in both categories.

For Those Who Are Struggling to Keep Up

Small businesses often have issues keeping up with their technology infrastructure, and this could be for a number of reasons. Some simply do not have the talent to administer important maintenance as it’s needed. Others don’t have the budget to procure new technology or deploy new solutions. In both cases, working with a managed IT service provider like MSPNetworks can be beneficial. We can function as an in-house IT department would, providing the technical expertise and support needed to keep up with everyday operations.

For Those Eager to Jump Ahead

Let’s say that you have your basic technology needs covered by an in-house IT department. Chances are they have their hands full, especially if your IT department consists of one or two technicians whose sole responsibility is to manage and maintain your tech. This stymies your ability to innovate and deploy new solutions to resolve issues or streamline operations. A managed IT provider like MSPNetworks can be the extra muscle needed to get these big projects off the ground. Alternatively, we can manage day-to-day tasks while your in-house team works to deploy projects.

No Matter What, We Can Help

No matter what your goals are for your organization’s IT, we are confident that managed IT services from MSPNetworks can help you reach them. Whether you are trying to get by during these difficult times or you are focusing on growing your organization, we can help you implement solutions that make your life easier. Give us a call at (516) 403-9001 to learn more.

We live in a world of the “as a service” business model, where services are rendered on a per-month or per-billing cycle service model rather than the traditional “buy now, replace later” one. What they don’t tell you, however, is that when you use Software as a Service (SaaS) for multiple purposes, things can get messy pretty quickly. How do you manage all of your software solutions without breaking the bank (and your brain)?

A SaaS management platform can be a great way to ensure that you are getting maximum value from your SaaS applications, as well as optimize aspects of your operations that you may not have considered. Here are four benefits that your organization can stand to take advantage of through the use of a SaaS management platform.

Analytics and Usage Statistics

Have you ever wondered how your employees use the solutions you provide them? A good SaaS management solution will give you the ability to see at a glance which applications your employees use the most and how they use them. Doing so can help you make educated decisions about your technology moving forward and whether or not you actually need certain solutions.

License Management and Renewal

The more software your organization uses, the greater the chance that something can go wrong with the licensing. If the license expires, the application might suddenly be unavailable for use, leading employees to find their own solutions. SaaS management allows your organization to get a bird’s eye view of your entire software infrastructure to manage and renew licenses as needed.

Enhanced Security and Compliance

It doesn’t matter how little or how much you use SaaS applications. Chances are, at some point, these applications are going to store your organization’s data in some capacity, a practice which can create problems if you do not know what information they are storing and where. If your business is using a SaaS management platform that gives you the opportunity to outline each and every software used for your business, it becomes much easier to shore up weak points in its infrastructure.

Tighter Control over SaaS Applications

SaaS gives you a centralized method of managing your software, a concept that can help to cut down on shadow IT (the practice of employees purchasing or making use of unapproved solutions). If employees have a pool of applications that they can pick and choose from at a whim, they will be less likely to go out of their way to find their own solution that suits their needs.

MSPNetworks can help your business get started with SaaS management by offering a comprehensive network audit. This will help you determine the best path forward for your software management needs. To learn more, reach out to us at (516) 403-9001.

There quite a few reasons that it makes sense for a small-to-medium-sized business to lean on outsourced assets. Let’s go over a few of the biggest benefits that you could see from bringing on these kinds of services, from both a financial and operational stance.

Financial Benefits of Outsourcing

Naturally, there are assorted financial perks to adopting an outsourcing policy, including:

Decreased Costs

This is perhaps the most well-known benefit of outsourcing, as it can often be too pricey to hire and train the internal employees, or procure the equipment needed for a process. Maybe expanding in-house resources any more would require an expensive change in location. Outsourcing allows a company to side-step these budgetary challenges, as can be seen in many other benefits we will touch upon.

Cash Flow Controls

On the subject, some of your operations can easily grow to be too expensive to realistically support. In order to stem the amount of cash that your company spends on certain needs, an outsourced resource can fulfill those needs (which control costs) without requiring an overhaul of your organization and its goals.

Eliminated Expenses

In addition to the employees who fulfill your central business objectives, there are many costs that simply having in-house employees incurs. This is especially true if their roles, while crucial, aren’t necessarily those that would require a full-time employee. Outsourcing allows you to optimize the amount you spend to have these roles filled, without pulling an excessive investment from your budget.

Operational Benefits of Outsourcing

There are also many advantages that can impact how your business itself works to be gained via outsourcing.

Internal Focus

When a company experiences growth, its behind-the-scenes processes can frequently hinder more growth from taking place, simply because these tasks require attention. Outsourcing these tasks allows you to focus on the elements that promoted growth in the first place, without neglecting critical responsibilities.

Access to Skills

Training an employee, especially a new recruit, can be expensive and time-consuming. However, when you turn to outsourcing, these responsibilities fall to the outsource provider. As a result, you get less-expensive access to resources with specialized, yet diverse, skill sets and large amounts of experience.

Growth Potential

It is also possible that offering your customers a particular service could prove to be quite lucrative, but you unfortunately lack the internal resources, skill sets, or budget to do so. Outsourcing frequently opens businesses to more opportunities of this kind. Furthermore, as these responsibilities are being fulfilled, your staff could be trained to do so themselves.

Minimized Risks

There are a lot of risks associated with running a business, such as the threat of employee turnover or absenteeism. Whether in the short or long term, outsourcing certain responsibilities can help insulate your operations from the impact of an assortment of less-than-ideal circumstances.

MSPNetworks can assist you with our outsourced IT services. To learn more, reach out to us by calling (516) 403-9001.

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

Managed IT
With technology playing a big part of the modern business, ensuring its consistency is essential to keep the business running efficiently. Furthermore, with the security issues that all types of organizations have to deal with, being proactive can be the most solid strategy to keep them from having an effect on your business’ operational integrity.

It doesn’t matter how much you paid for your organization’s IT, the unfortunate truth is that every piece of technology fails. To get the most out of it, you’ll need to help it along by keeping it maintained. At MSPNetworks, that’s what we aim to accomplish with our remote monitoring and management service. By having eyes on your network and infrastructure, your IT remains functional and running optimally.

What’s more, that along with our state-of-the-art RMM tool, our certified technicians know exactly what inconsistencies to look for to keep your IT stable and running as designed. Our expertise with information systems allows us to utilize the powerful management program to ensure that every one of our clients sustain a positive ROI for their technology management investments.
RMM Really Helps a Business
Our RMM platform is so powerful that it produces many benefits for your business. These include:

• More uptime: Your IT remains stable and working efficiently, keeping disruptions to a minimum.
• Around the clock maintenance: By cutting the need to take the hardware someplace to get it fixed, our RMM provides value. With our around-the-clock hardware and software maintenance services we ensure that if components are going to fail, we exhaustedly find solutions that will work to keep your business up and functional longer.
• Streamlined performance: Your business’ IT will perform, period. With this enhanced performance, higher levels of productivity are inevitable.

MSPNetworks can help your business get started with RMM solutions and managed IT services. For more, call MSPNetworks at (516) 403-9001 today.