MSPNetworks Blog

A business telephone system has picked up some pretty costly requirements over the past several years. Not only does your business need to have a clear and concise calling system internally, it needs to incorporate video conferencing and remote communications. This can get pretty costly if you don’t have the right technology in place. That right technology is VoIP and it can save your business money and present options that allow your employees seamless communication capabilities.

The landscape of telephony for small businesses has changed dramatically. It’s likely that you don’t rely on your phone nearly as much as you rely on other technologies, like your Internet, communications solutions, and email. Still, an antiquated phone system can hold you back, so let’s explore the other viable option for your business: Voice over IP.

Let’s break down why your traditional telephone is no longer viable for your business first.

Adding New Users is a Pain

When you first started your business, you were meticulous about finding the right space for the moment, just to get things off the ground. You may have had to run wires across your office for a specific number of employees, workstations, and handsets. When your business started to grow, suddenly you found yourself limited by the infrastructure you had spent so much time cultivating. Adding new users to your infrastructure becomes costly and time-consuming, which is something that only a traditional telephone business makes you suffer through.

Organizational Communication is Already Challenging Enough

When you use your office landline, you are, for all intents and purposes, stuck behind your desk if you want to use your phone. This is the opposite of what you want to happen; you want your employees to have the freedom to do what they need to do without being tethered to a physical location, and a solution which allows for this means that your company will have more flexibility for remote work and operations.

Your Telephone System Adds Hidden Costs and Services

More likely than not, you’re paying more for your landline telephone than necessary, and it’s all because of bundled services that you have no need for. You might be paying for cable television in addition to your phone service, for example. A service that allows you to customize your services according to what you need is ideal for businesses, particularly small businesses that cannot afford to waste their valuable budget on unneeded services.

There’s No Reason to Suffer with Old Technology

Using your landline is just like using any other old frustrating technology; it’s completely unnecessary. If you rely on outdated technology for too long, you’ll fall behind your competitors, which is something that no business can afford. You can get ahead of the game with a VoIP solution that uses your current IT infrastructure and Internet connection, effectively replacing your company’s landline by turning all of your desktops, laptops, and smartphones into your telephone system.

VoIP Can Be the Solution to Your Communication Troubles

If you are ready to get started with VoIP, then MSPNetworks can help you make the transition. All you have to do is pick up that old dusty handset and use it one last time to call us at (516) 403-9001.

The average person spends hours a day on their phone. For the average business, finding a way to support this trend is extremely important. This is why many businesses have begun to do away from their traditional telephone system for the massive benefits that Voice over Internet Protocol brings. Today, we will outline four major benefits of hosted VoIP to help you understand that if you aren’t using VoIP, you are probably leaving money on the table. 

Benefit #1 - Cost Reduction

The cloud has helped millions of businesses get the technology they need without having to pay the high upfront costs that many software developers require. Beyond that, the cloud-hosted software is typically managed and maintained by the provider, further reducing the cost of running the software. For hosted VoIP, companies can get a powerful PBX platform, hosted in the cloud, with all types of advanced features that would cost them much more if they chose to host their telephone platform themselves. Furthermore, companies don’t have to spend money on additional phone cable drops for their business. VoIP-enabled phones plug right into the workstation making the hardware easy to set up and easy to maintain, or they can use your existing network cabling.

Benefit #2 - Flexibility

One of the major benefits of VoIP is the flexibility it gives a business. Not only do you pay per user per month for the service, you also are provided the ability to use the softphone app on Android and iOS-supported phones. This removes the need for registration or year-long contracts that can be prohibitive for a business’ budget. If you need to set up a new user, you simply add an account and set the phones up and you are ready to go in minutes.

Benefit #3 - Mobility

As mentioned above, each VoIP account comes with the ability to sync up a mobile device to the number. This allows users to use their own personal device for business calls from the same number they have on their office phone. Some businesses pay a premium to get their employees on their mobile platform, including buying devices, paying for service and data plans and more. With VoIP and a well-concocted Bring Your Own Device (BYOD) strategy, each user can get a built-in mobile platform without creating new costs for the business. 

Benefit #4 - Options

One of the biggest benefits that a VoIP platform presents a business is the ability to get the communications and collaboration tools they need through their hosted telephone system. Many businesses today are leaning heavily on their video conferencing system for meetings, as many employees are still working remotely. A Hosted VoIP platform integrates video conferencing and a lot of other useful features that enhance the ability to do business seamlessly. 

Choosing to move to a VoIP platform could be one of the best decisions you can make for your business. The IT professionals at MSPNetworks can help you get set up with an enterprise-grade telephone system for your business that will change the way you communicate. Give us a call today at (516) 403-9001 to learn more about the VoIP platform we have available.

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.

Video Conferencing
If a business frequently holds meetings, whether they involve their clients, customers, or employees, the capability to do so with the help of video can be a benefit. We all know how difficult some people can be to read based on voice alone. Video conferencing can eliminate that challenge, as well as give your communications a more personal feel than telephony would.

Voicemail to Email
As useful as voicemail can be, it can also feature some significant shortcomings, especially if one isn’t in the habit of checking theirs. As it isn’t a very visible solution, it can be easy to miss a message, or have it slip the mind. Email, on the other hand, doesn’t offer these difficulties to near the same degree. This makes voicemail to email options so useful, as a user can receive an email reminding them to check their voicemail for the message. Similarly, voicemail transcription offers similar utility, albeit in a much different fashion. Rather than having you access your voicemail to get the message, email transcription converts the voicemail into a text-based format and sends it to your email inbox.

Conference Calls
In today’s collaborative work environment, there are many phone calls that require multiple people to participate. VoIP solutions feature the conference calling capabilities that allow these collaborative meetings to take place. The additional capabilities of VoIP also allow this kind of collaboration to be much simpler to accomplish, as well as more convenient. A participant has the option of utilizing the more convenient solution to join in, be it their mobile device or desktop workstation.

Again, leveraging a VoIP solution can provide assorted benefits to your business and its processes. Are you ready to embrace these benefits? Reach out to MSPNetworks to learn more by calling (516) 403-9001.